De-escalation

Distress behaviour and reactions can escalate fast. But with a positive behaviour approach you can effectively de-escalate a situation without having to restrain.

Learn to defuse tension and prevent escalation with our De-escalation course. Gain the skills and confidence to respond calmly and effectively in stressful situations.

Understanding Distress: Explore the causes and signs of distress behaviour and reactions.

Empathy and Communication: Develop empathy and effective communication skills.

De-escalation Techniques: Master practical strategies to de-escalate situations peacefully.

Risk Assessment and Documentation: Learn how to assess risks and document incidents accurately.

Key outcomes:

By the end of this course, you’ll be able to:

  • Understand positive behaviour support
  • Recognise the signs of distress and potential escalation
  • Apply empathy and effective communication
  • Use de-escalation techniques to calm tense situations
  • Assess and manage risks effectively
  • Identify key legislation
  • Document incidents accurately and professionally.

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