De-escalation

Distress behaviour and reactions can escalate fast. We will guide you through a positive behaviour approach to effectively de-escalate a situation without having to restrain.

This course will provide an understanding of positive behaviour support. It will explain distress behaviour, and distress reaction. It will cover how to effectively de-escalate a situation without having to restrain and why it is important to debrief.

Key outcomes:

  • Understand positive behaviour support
  • Explain what is meant by distress behaviour
  • Understand empathy and sympathy
  • Recognise common distress reactions
  • Identify key legislation
  • Understand risk assessments and documentation
  • Understand the importance of communication
  • Understand how to de-escalate behaviour

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