Distress behaviour and reactions can escalate fast. But with a positive behaviour approach you can effectively de-escalate a situation without having to restrain.
Learn to defuse tension and prevent escalation with our De-escalation course. Gain the skills and confidence to respond calmly and effectively in stressful situations.
Understanding Distress: Explore the causes and signs of distress behaviour and reactions.
Empathy and Communication: Develop empathy and effective communication skills.
De-escalation Techniques: Master practical strategies to de-escalate situations peacefully.
Risk Assessment and Documentation: Learn how to assess risks and document incidents accurately.
By the end of this course, you’ll be able to:
