Behaviours of Concern eLearning

Do you deal with individuals who express behaviours that sometimes make you uncomfortable or upset? Our Behaviours of Concern course can help.

Gain the skills to manage crisis situations effectively and safely. You’ll learn verbal de-escalation techniques and prevention strategies where restraint is inappropriate.

Understanding Behaviour: Explore the reasons behind behaviours of concern in adults and children, recognising patterns and triggers.

De-escalation Techniques: Master verbal and non-verbal strategies to calm tense situations and prevent escalation.

Legal and Ethical Frameworks: Understand relevant legislation and professional guidelines for managing challenging behaviour.

Support and Collaboration: Learn how to support individuals experiencing challenging behaviour and work effectively with team mates.

Key outcomes:

By the end of this course, you’ll be able to:

  • Identify and understand different behaviours of concern
  • Apply de-escalation techniques to manage challenging situations
  • Work within legal and ethical guidelines to ensure safe practice
  • Provide appropriate support to those involved, as well as where to find additional advice.

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