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Do you deal with individuals who express behaviours that sometimes make you uncomfortable or upset? Our Behaviours of Concern course can help.
Gain the skills to manage crisis situations effectively and safely. You’ll learn verbal de-escalation techniques and prevention strategies where restraint is inappropriate.
Understanding Behaviour: Explore the reasons behind behaviours of concern in adults and children, recognising patterns and triggers.
De-escalation Techniques: Master verbal and non-verbal strategies to calm tense situations and prevent escalation.
Legal and Ethical Frameworks: Understand relevant legislation and professional guidelines for managing challenging behaviour.
Support and Collaboration: Learn how to support individuals experiencing challenging behaviour and work effectively with team mates.
By the end of this course, you’ll be able to: