Victoria is a Senior Care Skills Trainer at Fairlie Healthcare Group, which operates three specialist nursing homes supporting people with complex care needs, including neurological conditions and acquired brain injuries.
Victoria has worked in care for many years, previously as a Registered Manager, and now supports over 100 staff to complete mandatory training and care skills competencies, ensuring they maintain the highest standards and work within best practice.
With several qualifications already under her belt, including an NVQ Level 3 in Health and Social Care and a Level 5, Victoria was inspired to pursue the Certificate in Assessing Vocational Achievement (CAVA) with FuturU.
In this article, Victoria shares her experience completing the CAVA qualification with FuturU.
Hi Victoria, can you start by telling us about your learning experience with FuturU?
Overall, it’s been a great experience, and very straightforward. The first part of the course consisted of webinars and tasks, before moving into the observation phase with actual learners. My assessor Sarah and the Curriculum Manager Lisa were both really helpful.
There was a little bit of an adjustment shifting from a training mindset to an assessment mindset, but I already do a lot of competencies and give feedback – it was more about learning the right way to do it.
What did you like most about what you learned?
I’ve gained more oversight and knowledge about the legislation, what you should and shouldn’t be doing, and how to support learners. I’ve also learned how to give more constructive feedback.
How did you balance your everyday role with the learning?
I did some things at home and blocked out time in my diary. I’d shut myself away in the training room for webinars, then go over them again at home or on weekends. Now I adjust my hours depending on when my learners are working – sometimes I come in early or stay late to do observations.
Did you face any challenges?
At the moment, I’m supporting two learners, both of whom speak English as a second language. Sometimes, it’s hard to explain things, but I’ve found it useful to meet with them together and break things down.
Also, I had to take six weeks off in the summer and was worried I’d fallen behind. But Lisa and Sarah were really understanding and helped me get back into it.
How were you assessed?
I did four different types of assessments and a professional discussion. And I’m currently writing a reflective account. We also had to do a written piece or professional discussion after each webinar.
I was nervous, especially about the professional discussions! But Sarah gave me lots of support.
What advice would you give to someone approaching their own CAVA assessment?
Be prepared and organised. And don’t worry too much – if something doesn’t go to plan, you can always redo it.
Finally, what would you say to anyone considering completing the CAVA?
Go for it! And I’d definitely recommend FuturU. You get really good support. When I was flustered or had time off, Sarah and Lisa were really understanding.
I’ve been able to apply what I’ve learned straight away. It’s a great qualification to have under your belt.
