How to approach your employer about the new Care Certificate (+ free template)

A woman speaks to her employer about the new Care Certificate

Are you an Adult Social Care professional interested in pursuing the new Level 2 Adult Social Care Certificate to enhance your skills and advance your career? 

With full funding available for 37,000 staff aged 19 and above and employed in direct adult social care roles, the new Care Certificate presents a fantastic opportunity to grow both personally and professionally.

But it’s your employer that’ll need to apply for funding towards the cost of the qualification on your behalf. And in this article, we’ll explain how to approach them about undertaking the qualification.

How to approach your employer

Do your research

Before approaching your boss, it’s a good idea to familiarise yourself with how the Level 2 Adult Social Care Certificate can benefit you and your employer.

For learners, the new qualification can:

Enhance skills and knowledge

Equip yourself with the foundational skills and knowledge essentials for providing high quality care and support to adults in a social care setting. From communication skills to health and safety protocols, this qualification covers a wider range of topics directly applicable to your role.

Boost employability

Holding the Level 2 Certificate demonstrates your commitment to excellence in the adult social care field. And unlike the existing Care Certificate, this new qualification is accredited and nationally recognised, so you won’t have to repeat training when you move jobs.

Demonstrate commitment

Show current and potential employers that you’re committed to continuous learning and development, and are dedicated to honing your skills and providing the best possible care to service users.

Read more: How to grow your career with the Level 2 Adult Social Care Certificate

 

For organisations, the new qualification can:

Improve quality of care

Employees who hold the new qualification are equipped with the skills and knowledge necessary to deliver high quality care and support to service users, leading to much improved outcomes. 

Enhanced reputation

By investing in the training and development of staff, organisations can demonstrate their commitment to excellence and professionalism, in turn positively impacting their reputation and business growth.

Reduced turnover and recruitment costs

Offering opportunities for training and development can increase employee satisfaction, loyalty and retention. 

And that’s not to mention the £53.91 million in Department of Health and Social Care (DHSC) funding that’s been allocated to support 37,000 staff aged 19 and above and employed in direct adult social care roles to complete the new qualification between June 2024 and March 2025. 

Read more: 7 Ways the Level 2 Adult Social Care Certificate can help your organisation →

Be prepared to answer questions

Anticipate any questions or concerns your employer may have and be prepared to address them. Think about how the qualification aligns with your role, and how you plan to balance studying with your work responsibilities.

You can find answers to common questions, including what the new qualification covers and how the learning is accessed and assessed, in our Level 2 Adult Social Care Certificate: FAQ for learners.

Get in touch

Identify who within your organisation is best placed to discuss the qualification with – this may be your manager, or a Head of Learning and Development or Talent depending on the size of the company you work for.

Arrange a time to sit down to discuss your interest in undertaking the qualification. 

Unsure how to approach your employer? Our template email can help with that!

Free email template to send to your employer

Subject line: Request for support pursuing the Level 2 Adult Social Care Certificate

Dear [Employer first name],

I hope this email finds you well. I am writing to express my interest in undertaking the new Level 2 Adult Social Care Certificate qualification through FuturU, who intend to act as both training provider and awarding organisation. 

I believe that obtaining this qualification will greatly benefit both myself and our organisation. It will equip me with the foundational skills and knowledge necessary to provide the very best standard of care and support to our service users, enhancing their quality of life as well as contributing to the success of our team. 

Department of Health and Social Care funding is available to employers to cover the cost of this qualification – you can find out more about the funding and the qualification FuturU plans to offer here.

I would love to discuss this opportunity further and answer any questions you may have.

Thank you for considering my request, 

[Your name]

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