In our latest Care Certificate guide, we outline the support you can expect from FuturU throughout your learning journey.
From resources that’ll help you get started on the right foot and assessments that’ll allow us to tailor the support and guidance we provide to your unique needs, through to your FuturU support network of mentors, assessors and learner coordinators, here’s how we’ll support you.
Before you get started
Resources
We understand the importance of having a solid foundation. That’s why we’ll equip you with the following essential resources before you dive into your learning:
Learner handbook: This comprehensive guide introduces you to FuturU’s learning platform, the qualification standards, and our approach to successful learning.
Qualification specification: This document details the structure, aims and assessment criteria for the qualification and its units.
Onboarding module: Our user-friendly onboarding module gets you acquainted with the FuturU app, ensuring you can maximise your learning experience. The module walks you through navigating the app, booking assessments, applying for Recognition of Prior Learning (RPL) and accessing additional support.
Don’t forget, you can revisit these resources any time you like during your learning journey.
Initial assessment
Before you start learning, you’ll complete an initial assessment with your assessor online. Your assessor will ask you to rate your existing knowledge and skills from 1 to 10 based on a series of statements, and you’ll need to give reasons for your ratings.
This process helps us understand your knowledge, skills and experience so we can tailor our support and guidance to you, and identify where Recognition of Prior Learning can be applied to your assessment plan.
During your studies
Online learning
FuturU’s online learning platform equips you with all the knowledge and skills you need to obtain the Level 2 Adult Social Care Certificate qualification and excel in your adult social care role.
It’s really important that you make the most of the online learning resources available. This includes engaging and interactive courses as well as knowledge checks to provide a theory level understanding of all the standards that are covered in the qualification.
The courses will guide you through the standards as if you were on a shadow shift, meeting and caring for our collection of FuturU characters. Characters include Ramin and Nurse Vicki, your expert guides, who’ll provide crucial information and feedback on your knowledge checks.
Support
From convenient links to FAQs and user guides through to technical support, we’ve got your back.
Should you encounter any issues or need some extra support, our team’s on hand to help.
People you’ll meet along the way
Throughout your learning journey, you’ll have a dedicated team at FuturU cheering you on, and supporting you every step of the way.
Your support network consists of:
Learner Support Coordinator: Your primary point of contact for any questions or support needs, from online learning to booking assessments.
Dedicated mentor: You’ll be assigned a mentor who will provide ongoing guidance, support and encouragement throughout your qualification journey. They’ll also help you set goals, provide feedback, advocate for your learning needs and collaborate with your assessors.
Assessors: Your dedicated assessors are independent, qualified professionals who ensure you meet the required standards for the qualification.
Your employer: Your employer is the company that you work for – they will play a crucial role in supporting your learning journey, providing on-the-job training and supervision, facilitating work-based observations and assessments, and supporting you mentor in guiding and monitoring your progress.
Don’t forget that as a learner you play a crucial role in your own learning journey. Your responsibilities include:
Active Engagement: We encourage you to actively participate in the learning materials and assessments provided.
Ownership of Learning: Take charge of your progress by completing online learning and assessments.
Seeking Support: Never hesitate to reach out to your mentor and Learner Support Coordinator for guidance and support.
Commitment to Learning: Demonstrate a commitment to learning by actively applying your acquired knowledge in the workplace.
After completing your qualification
FuturU is your learning partner for life. Aside from the Level 2 Adult Social Care Certificate, you’ll find a wealth of social care courses on the FuturU app, which are free to access and complete.
Not sure where to start? Check out our team’s recommendations for care workers here.
Here’s three reasons to learn with us:
1. Level up in your career
Boost your skills, build confidence and realise your potential with engaging and immersive CPD-accredited courses.
2. Evidence your growth
Download free certificates for completed courses to evidence the progress you’ve made.
3. Learn anytime, anywhere
FuturU’s on-demand library can be accessed online and via the app.
Did we mention it’s free? Yes, really. Care professionals like you shouldn’t have to pay for your training. That’s why FuturU will never charge you to complete care courses.
